Shaping intuitive systems through rigorous research and a human-first lens.

I’m a Human Factors Engineer and UX Researcher with experience improving systems in healthcare, e-governance, and digital media. I focus on how people interact with complex technologies and use that understanding to design safer, more intuitive experiences. At Virginia Tech, I’m completing my MS in Human Factors and Ergonomics, studying how robotic assistance affects teamwork, workload, and performance. My work combines usability testing, motion capture, IPA coding, and physiological data. Previously, I led UX research for UMANG, India’s national e-governance chatbot, and ran eye-tracking studies at Viacom18’s Voot to improve user engagement. I specialize in experimental design, task analysis, and translating research into product decisions that support performance and ease of use. I'm passionate about creating systems that reduce friction, support user performance, and improve safety.

Download My Resume

Work Experience

Occupational Ergonomics and Biomechanics Lab, Virginia Tech, Blacksburg: January 2024-Present

Research Assistant/Lab Assistant

Coordinated participant recruitment, scheduling, training, and study tracking across multiple ergonomics studies involving motion capture and physiological data collection.
Drafted IRB documentation, study scripts, and operational protocols to support compliant and repeatable research workflows.
Developed participant prep and equipment protocols for IMU, EMG, and Motion Capture systems.
Collaborated with researchers to update scripts, refine procedures, and support smooth execution of concurrent studies.

Fractal Analytics, Bengaluru, India: July 2021 – April 2023

User Experience Designer/Imagineer

Worked with a cross-functional team of developers and government stakeholders to launch an enhanced UMANG Bot interface (Web, App, IVR) across 19 government services, improving overall user satisfaction and accessibility.
Conducted user interviews, usability testing, and journey mapping to identify barriers services, translating insights into multimodal design improvements.
Developed and implemented comprehensive Bot Analytics dashboards to examine usage patterns, providing actionable insights that significantly improved user retention.
Managed and mentored a team of 7 interns on qualitative analysis and behavior mapping, scaling research capacity and accelerating testing cycles.
Collaborated with developers, product managers, and government representatives to align bot’s conversation flows with user feedback, ensuring data privacy compliance and user-friendly interactions.

Viacom18 India, Mumbai, India: March 2021 – June 2021

Growth Product Intern on Voot

Conducted eye-tracking studies with diverse user cohorts to evaluate homepage design during high-traffic campaigns (e.g., Bigg Boss), leading to improved carousel placement and reduced bounce rates.
Analyzed user behavior data and feedback to identify friction in sign-up and login flows, driving flow simplification which increased activation rates by 8% MoM.
Designed and ran A/B tests to validate interface adjustments, integrating behavioral insights into product roadmap decisions with product, design, and engineering teams.
Mapped user journeys and surfaced key drop-off points in content navigation, contributing recommendations that enhanced viewer engagement and retention.

Education

Virginia Tech, Blacksburg, Virginia

August 2023 – October 2025 (Expected)

Master of Science in Industrial and Systems Engineering with Specialization in Human Factors and Ergonomics

GPA: 3.91 out of 4

Courses Taken: Usability Engineering, AI for Systems Engineers, Human Factors Research, Cognitive Work and Task Analysis, Affective Design and Computing, Human Information Processing, Human Physical Capabilities, and Human Factors System Design

RV College of Engineering, Bangalore, India

August 2017 - May 2021

Bachelor of Engineering in Mechanical Engineering, First Class with Distinction

GPA: 3.2 out of 4

Technical Skills

Research Methods

Mixed-Methods Research, Usability Testing (moderated/unmoderated), Surveys, Cognitive Task Analysis, A/B Testing, Behavioral Analytics, Field Studies, Heuristic Evaluation, IRB Protocols, Pupillometry

Tools & Technologies

Figma, JMP, Python, SQL, Microsoft PowerBI, SPSS, Mixpanel, Microsoft Excel, Google Forms, SurveyMonkey, Tobii Pro Nano

UX & Human Factors

User-Centered Design, Human-Computer Interaction (HCI), Cognitive Ergonomics, Workload Assessment (NASA-TLX, SART, BORG), Conversation Flow Design, Experimental Design, Task Analysis, Quantitative Analysis, Qualitative Coding, Data Visualization, Sensor Data Processing, AOI Analysis

Soft Skills

Stakeholder Engagement, Cross-Functional Collaboration, Insight Synthesis, Research Communication, Time Management

Leadership Experience

Communication Director, HFES VT Student Chapter

July 2024-July 2025

Managed social media platforms, creating posts and campaigns to promote events and initiatives, enhancing chapter visibility and participation, collaborating with faculty and members to foster student engagement and promote human factors principles.

Head of Marketing, Entrepreneurship Cell, RV College of Engineering

August 2019 - July 2020

Spearheaded online and college-based promotion campaigns for 7 startups, resulting in measurable increases in student engagement and startup visibility.

Chief Engineer, Open-Source Vehicle (OSV) Project – Ashwa Racing (Formula Student Team), RV College of Engineering

November 2017- July 2019

Led a multidisciplinary team of students to develop concept designs for an open-source electric vehicle to compete in a competition organized by the Scientific and Technological Research Council (TÜBİTAK), Turkey.

Page updated

Google Sites

Report abuse